Frequently Asked Questions
Thank you for visiting American Equity of New York. Please find answers to frequently asked questions below or feel free to contact us here.
| What type of products does American Equity of New York offer? |
| American Equity of New York develops and sells fixed rate annuity products. |
| Where is the company located? |
| Our office is located in Lake Success, New York and our headquarters are located in West Des Moines, Iowa. |
| How do I speak with someone regarding my annuity with American Equity of New York? |
|
Our Service professionals are ready to assist you! The toll-free number is (866) 233-6660, and our office hours are Monday-Friday 7:00 a.m. - 5:00p.m. (CST). If sending an email, please reach us at info@american-equity.com and include the following information:
- Your full name
- Your American Equity of New York contract number(s)
- Your contact information
|
| How do I notify the company regarding a death claim? |
|
Our Claims professionals are ready to assist you! The toll-free number is (877) 542-8847, and our office hours are Monday-Friday 7:00 a.m. - 5:00 p.m. (CST). If sending an email, please reach us at claims@american-equity.com and include the following information:
- Full name of the deceased
- American Equity of New York contract number(s)
- Date of death
- Your name and contact information
|
| How do I change a beneficiary? |
|
To update the beneficiaries for your annuity contract, please complete the Change of Beneficiary form.
|